Privacy Policy

Introduction

At LazyJobber, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI receptionist service and when you visit our website—including through cookies and Meta technologies as described below.

By using our service, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our service.

We collect and store only the minimal personal information necessary to provide our AI receptionist service and to operate our website. Specifically, we collect and store:

• •Website usage and technical data: When you use our website, we and our partners may collect technical and usage information such as device type, browser, approximate location, pages viewed, and interactions—see Cookies and similar technologies and Meta Pixel and Conversions API below.
• •Name: Your name as provided during phone calls to help us address you properly and maintain customer records.
• •Email Address: Your email address for service communications and account management.
• •Phone Number: Your phone number to facilitate call routing and service delivery.
• •AI Call Transcripts: Transcripts of conversations with our AI receptionist to maintain service records, improve our service quality, and allow you to review call history.

We use the information we collect solely for the following purposes:

• •To provide and maintain our AI receptionist service
• •To process and manage your account
• •To improve and optimize our AI receptionist technology
• •To communicate with you about your account and our services
• •To maintain records of calls for your review and reference
• •To comply with legal obligations and protect our legal rights
• •To measure the performance of our website and marketing, including conversion tracking and attribution
• •To deliver and improve the relevance of advertising on Meta and other platforms where we advertise

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain rights under the General Data Protection Regulation (GDPR) regarding your personal data. We respect and honor these rights, which include:

• •Right to Access: You can request access to the personal data we hold about you.
• •Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
• •Right to Erasure: You can request that we delete your personal data.
• •Right to Restrict Processing: You can request that we limit how we use your personal data.
• •Right to Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
• •Right to Object: You can object to our processing of your personal data in certain circumstances, including where applicable to processing for direct marketing.

Cookie preferences for our website are set using the cookie banner when you first visit (you can clear site data in your browser to see it again). See Cookies and similar technologies and Meta Pixel and Conversions API above.

Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you request deletion of your data, we will delete it within a reasonable timeframe, subject to any legal obligations we may have to retain certain information.

Disclosure of Information

We do not sell, trade, or rent your personal information for monetary consideration. We may share your information only in the following circumstances:

• •With advertising and measurement partners such as Meta (Facebook), who receive event and hashed contact data as described in Meta Pixel and Conversions API and process information under their own privacy and cookie policies for advertising, analytics, and measurement
• •With service providers who assist us in operating our service (subject to confidentiality agreements)
• •When required by law or to respond to legal process
• •To protect our rights, property, or safety, or that of our users or others
• •In connection with a merger, acquisition, or sale of assets (with notice to users)

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.